Legal Notice

These General Terms and Conditions (hereinafter: the “Terms”) define the terms and conditions governing the purchase and sale of services in the online store available at asyadominko.com (hereinafter: the “Online Store” or the “Provider”), which is owned by Asja Dominko d.o.o.

Company details:

Company name: Asja Dominko d.o.o.
Legal representative: Asja Dominko, Director
Registered address: Jadranska cesta 027, 2000 Maribor, Slovenia, Europe
Company registration number: 8857172000
VAT number: SI50461893
VAT liable: YES
IBAN: SI56 6100 0002 5761 898
SWIFT:
Registration authority: District Court in Maribor, Slovenia, Europe, registration number Srg 2021/14583 dated 28 April 2021
Email: info@asyadominko.com
Website: https://asyadominko.com/

Each customer is required to provide the requested information when placing an order. The data is processed and stored in accordance with Slovenian legislation (personal data protection is regulated in a separate accordion tab “Privacy policy”.

These Terms apply to both natural persons and legal entities purchasing services through the Online Store. However, the provisions regarding withdrawal from the contract and guarantees of conformity of services apply only to consumers, defined as natural persons acquiring or using services for purposes outside their trade, business, or profession.

The customer agrees to these Terms and fully accepts them by confirming that they have read them in the designated checkbox prior to placing an order. These Terms also constitute an integral part of the sales contract between the customer and the Provider for services purchased through the Online Store.

Consumer protection

The Online Store operates in accordance with the Consumer Protection Act (ZVPot-1). In addition, the Obligations Code (OZ) and the Electronic Commerce Market Act (ZEPT) apply.

In cases where certain matters are not specified in these Terms, the applicable statutory provisions shall apply automatically.

Online store

User Account Registration

Customers may make purchases in the Online Store without creating a user account, as unregistered users.

However, the use of certain online programs requires login using a username or email address and password.

Registered users are responsible for protecting their personal data by ensuring the security of their username and password.

If a registered user detects misuse or unauthorized access to their account by a third party, they must immediately notify the Provider at: info@asyadominko.com

The Provider may temporarily suspend the user account in order to prevent further misuse.

Technical Process of Placing an Order

The customer successfully completes an order through two main steps in the purchasing process.

To add an online program to the shopping cart, the customer clicks the “Add to cart” icon. The selected program is immediately added to the shopping cart.

The customer can then choose between:

• “Continue shopping”

• “Checkout”

The purchasing process consists of the following steps: Cart → Checkout

In the shopping cart the customer can view:

• the contents of the cart

• the quantity of selected programs

• the price including VAT

• the total purchase amount

The customer proceeds by entering the personal data required to complete the purchase.

At this stage the customer also selects the payment method and finalizes the purchase by clicking the “Complete Order” button.

At the bottom of the page, next to the order confirmation, a hyperlink directs the customer to these Terms and Conditions. The checkbox confirming acceptance of the Terms is mandatory; without confirming it the order cannot be completed.

After clicking “Buy Now”, the customer receives a confirmation email at the provided email address.

The customer may modify the contents of the cart or personal data at any time during the purchasing process.

Items can be removed from the cart by clicking the “x” icon. By using the browser’s “Back” button, the customer can add additional programs or correct mistakes regarding selected items.

Personal data can also be corrected at any time before completing the order by using the browser’s “Back” button.

Prices of Services

Prices in the Online Store are displayed in euros (EUR).

Prices are valid at the moment the order is placed and have no predetermined validity period.

The purchase agreement between the Provider and the customer is concluded when the customer receives an email confirming that the order has been accepted. From that moment, all prices and other conditions become binding for both parties.

Promotions and discounts are defined in the Online Store and apply only to the specified services for a limited period.

Promotions and discounts cannot be combined unless explicitly stated.

By confirming the purchase, the customer also undertakes the obligation to pay for the order.

Online Programs

The terms in this section apply to the purchase of online programs offered by the Provider.

The Provider offers the following program:

a) Coaching program: 90-day Performance Reset

The characteristics of the Coaching program: 90-day Performance Reset are presented on the website https://asyadominko.com/ or can be obtained via email, Zoom or Viber.

The user fully accepts responsibility for their well-being during the Coaching program: 90-day Performance Reset.

The user acknowledges that:

• due to the emotionally intensive nature of the Coaching program: 90-day Performance Reset, unexpected emotional states may occur, which may temporarily affect their well-being negatively. The purpose of the Coaching program: 90-day Performance Reset is precisely to address strong negative emotions by first becoming aware of them and subsequently releasing them;

• the Coaching program: 90-day Performance Reset is an alternative form of self-help, which is not medically recognized and is not intended for diagnosing or treating medical conditions, nor is it a substitute for professional medical care;

• the user confirms that they are physically and mentally capable of participating and do not suffer from physical or mental conditions (including bipolar disorder, schizophrenia, psychosis or similar conditions) that would prevent participation;

• the user accepts full responsibility for their well-being during the Coaching program: 90-day Performance Reset.

Free Content

The Provider also offers free content through the Website, such as Free Clarity call.

a) Free Clarity call

The free Clarity call lasts 30 minutes and can take place:

• online (Zoom or Viber)

• by telephone

The user selects an available appointment through the website, enters their details and chooses the preferred communication method.

Further instructions are sent via email to the address provided during booking.

Ordering and conclusions of contract

Orders may be placed through the website https://asyadominko.com/ 24 hours a day, 365 days a year.

Customers select programs organized in various sales categories.

The Provider reserves the right to temporarily disable access to the Online Store due to technical issues or maintenance.

In case of technical errors affecting submitted orders, the Provider reserves the right to cancel such orders and will notify the customer as soon as possible.

The purchase contract between the Provider and the customer is concluded when the Provider sends the first email confirming the order.

The contract is stored electronically on the Provider’s server and is available to the customer upon written request.

After each order is placed, the customer receives an email containing all details of the purchase.

Payment methods

The Online Store offers the following payment methods:

Direct Bank Transfer

Payment is made to the Provider’s bank account. Payment details are provided in the order confirmation email.

Payment Card

Card payments are processed through the Stripe payment platform.

When paying by card, the customer may choose to pay in full or pay in installments. The number of installments is selected when the program is added to the cart.

Installment details and due dates are displayed when selecting the installment option.

In case of installment payments, the purchase is made once, and all subsequent monthly payments are automatically charged.

Interest may be charged for installment payments and is already included in the total price.

After payment, the Provider sends the customer an invoice by email, showing the price breakdown and all associated costs.

The customer must verify the accuracy of all data before submitting the order.

The customer agrees to provide updated card details if the existing card expires and to ensure sufficient funds for payment of the full program price.

Right of withdrawal

For distance purchases (online purchases), the consumer has the right to withdraw from the contract within 14 days without giving a reason.

The consumer does not have the right to withdraw from a contract for the supply of digital content if the performance has begun with the consumer’s prior explicit consent and acknowledgment that they lose the right of withdrawal once the contract has been fully performed.

To exercise the right of withdrawal, the consumer must send an unambiguous statement to the Provider at info@asyadominko.com. The withdrawal notice must be sent within the withdrawal period.

In the event of withdrawal from the contract, the Provider shall refund a proportional part of the payment without undue delay and no later than 14 days after receiving the notice of withdrawal. The refund shall correspond to the portion of the payments received for the part of the 3-month Coaching program: 90-day Performance Reset that the consumer has not used.

Refunds will be made using the same payment method used by the consumer unless otherwise agreed.

In the event of withdrawal from the contract for the purchase of online programs, the customer must refrain from using the program content and may not make such content available to any third party.

Conformity of digital content

Since the subject of purchase is digital content or digital services, the Provider is liable for conformity in accordance with Articles 109–120 of the Consumer Protection Act (ZVPot-1).

In the case of a single supply or a series of individual supplies of digital content or a digital service, the Provider shall be liable for any lack of conformity that exists at the time of delivery.

In the case of a continuous supply of digital content or a digital service over a specified period, the Provider shall be liable for any lack of conformity that occurs or becomes apparent during the period in which the digital content or digital service is to be supplied in accordance with the contract.

In the event of a lack of conformity of digital content or a digital service, the consumer may, under the conditions set out in the Consumer Protection Act (ZVPot-1):

• request the restoration of conformity of the digital content or digital service,

• request a proportionate reduction of the purchase price, or

• withdraw from the contract for the supply of digital content or a digital service.

a) Request for restoration of conformity of digital content or a digital service

The Provider shall restore the conformity of the digital content or digital service unless this would be impossible or would impose disproportionate costs on the Provider, taking into account all circumstances of the case, including the value the digital content would have if it were in conformity and the significance of the lack of conformity.

Conformity shall be restored within a reasonable period from the moment the consumer informed the Provider of the lack of conformity, free of charge and without significant inconvenience to the consumer, taking into account the nature of the digital content and the purpose for which the consumer required the digital content.

b) Reduction of the purchase price

The consumer may request a proportionate reduction of the purchase price, where the digital content is supplied against payment, or withdraw from the contract for the supply of digital content in any of the following cases:

• the restoration of conformity of the digital content is impossible or disproportionate;

• the Provider has failed to restore the conformity of the digital content;

• the digital content remains non-conforming despite the Provider’s attempt to restore conformity;

• the nature of the lack of conformity is so serious that it justifies an immediate proportionate reduction of the purchase price or withdrawal from the contract; or

• the Provider has declared, or it is evident from the circumstances, that the Provider will not restore conformity within a reasonable time or without significant inconvenience to the consumer.

c) Withdrawal from the contract

The consumer shall not have the right to withdraw from the contract for the supply of digital content supplied against payment if the lack of conformity is only minor.

The Provider bears the burden of proving that the lack of conformity is minor.

Cancellation of order by the provider

Despite efforts to ensure accurate information, pricing errors may occur. In such cases the Provider allows the customer to withdraw from the purchase.

The Provider may refuse orders that cannot be fulfilled under the stated conditions. If payment has already been made, it will be refunded within 5 business days.

The Provider may also withdraw from the contract in case of fundamental mistake, in accordance with Article 46 of the Obligations Code.

Personal data protection

By entering data on the website or placing an order, the customer consents to the processing of personal data.

Data is processed in accordance with applicable legislation and used solely for:

• order processing

• payment processing

• sending offers and promotional materials

• customer segmentation and purchase analysis

All personal data will be protected and will not be disclosed to unauthorized third parties. The customer is also responsible for safeguarding their personal data by ensuring the security of their username and password.

More information is available under the accordion tab “Privacy Policy” on this page.

Complaints and disputes 

Complaints may be submitted:

• by post to the company address, or

• by email to info@asyadominko.com.

The Provider will respond within 30 days.

The Online Store will send its decision regarding the complaint, together with appropriate explanations, in writing to the customer’s contact address within 30 working days. With this decision, the online store’s determination shall be final and the internal complaint procedure shall be considered concluded.

Disputes will be resolved amicably where possible. If this is not possible, the competent court in Velenje, Slovenia, Europe, shall have jurisdiction unless consumer protection legislation provides otherwise.

Applicable law: law of the Republic of Slovenia.

Legal notice

The Online Store and all content on it (texts, images, graphics, videos) are protected by copyright law and may not be reproduced or used without prior written permission.

Out-of-court dispute resolution

In accordance with the applicable legal provisions, we do not recognize any out-of-court consumer dispute resolution provider as competent to resolve a consumer dispute that a consumer may initiate in accordance with the Act on Out-of-Court Consumer Dispute Resolution.

The Provider informs consumers on its website and publishes an electronic link to the Online Dispute Resolution (ODR) platform. The platform is available to consumers at the following link: https://consumer-redress.ec.europa.eu/site-relocation_en?event=main.home.chooseLanguage

This arrangement is based on the Act on Out-of-Court Consumer Dispute Resolution, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on Online Dispute Resolution for Consumer Disputes, and amending Regulation (EC) No. 2016/2004 and Directive 2009/22/EC.

Final provisions

The Provider reserves the right to modify these Terms at any time without prior notice. The updated Terms will be published on the Provider’s website.

Last updated: 12. 03. 2026